Benefits of Training

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What are the Benefits of the 4 Skills?

Better interpersonal communications between individuals, people willing & able to listen effectively to each other, able to influence others, make better agreements & able to tell when another is not fully committed to a plan. A dramatic reduction of unsuccessful communications attempts, ability to approach situations that previously resulted in adverse outcomes - conflict, distance, frustration.

Individuals able to use the 4 skills at will, interacting with each other as “fully functioning” individual’s results in overlaps in responsibility versus gaps in responsibility that result in blame, anger or resentment. This results in an increase in individual accountability, initiative & productivity. Interactions where the 4 skills are used, even when the person is hostile, result in a person feeling they have been really listened to, cared about, open & optimistic about a satisfying resolution to their concern.

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